Transform Your Travel Dreams Into Reality

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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

Travel Vision Experts collects personal information necessary to provide exceptional travel services including name, contact information, travel preferences, passport details, and payment information. We collect this information directly from you when you request services or communicate with us.

How We Use Your Information

We use your personal information to plan and book travel arrangements, communicate about your trips, process payments, provide customer support, and send relevant travel updates. We may also use aggregated, non-personal data to improve our services and website functionality.

Information Sharing

We share your information only with trusted travel suppliers (hotels, airlines, tour operators) necessary to fulfill your bookings, payment processors for transaction completion, and legal authorities when required by law. We never sell or rent your personal information to third parties.

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and restricted access protocols to protect your personal information. Regular security audits ensure ongoing protection of your data.

Your Rights

You have the right to access, update, or delete your personal information, withdraw consent for marketing communications, and request a copy of data we hold about you. Contact us at [email protected] to exercise these rights.

Contact Us

For privacy-related questions, contact us at [email protected] or +1 (212) 755-8934.

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Terms of Service

Effective Date: January 1, 2024

Service Agreement

By engaging Travel Vision Experts, you agree to these terms and conditions. Our services include travel planning, booking arrangements, and consultation. We act as intermediaries between you and travel suppliers and are not responsible for supplier failures or changes.

Booking and Payment Terms

All bookings require a deposit as specified in your quote. Final payment is due as outlined in your booking confirmation. Prices may change until full payment is received. We accept major credit cards and bank transfers. Service fees are non-refundable.

Cancellation and Changes

Cancellation and change policies vary by supplier and are outlined in your booking documents. We will assist with modifications when possible, but fees may apply. Travel insurance is strongly recommended to protect your investment.

Travel Documents and Responsibility

Clients are responsible for ensuring valid passports, visas, and health documentation. We provide guidance but cannot guarantee entry to any destination. You are responsible for understanding and complying with destination requirements.

Limitation of Liability

Our liability is limited to the amount paid for our services. We are not liable for supplier failures, weather delays, political situations, or other circumstances beyond our control. Travel insurance coverage is recommended for comprehensive protection.

Contact Information

Questions about these terms should be directed to [email protected] or +1 (212) 755-8934.

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience, remember your preferences, and analyze website performance to improve our services.

Types of Cookies We Use

Essential Cookies: Required for website functionality, security, and basic operations. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience and content.

Marketing Cookies: Used to deliver relevant travel offers and track campaign effectiveness with your consent.

Preference Cookies: Remember your settings and preferences for personalized experience during return visits.

Managing Your Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may limit website functionality and personalization features.

Third-Party Cookies

We may use trusted third-party services for analytics and marketing that place their own cookies. These are governed by respective privacy policies of those providers.

Contact Us

For cookie-related questions, contact [email protected] or +1 (212) 755-8934.

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GDPR Compliance Statement

Effective Date: January 1, 2024

Our Commitment to Data Protection

Travel Vision Experts is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This statement outlines our practices and your rights regarding personal data processing.

Legal Basis for Processing

Contract Performance: Processing necessary to fulfill our travel services and booking obligations.

Legitimate Interest: Improving services, customer support, and business operations while respecting your privacy.

Consent: Marketing communications and optional services with your explicit permission.

Legal Obligation: Compliance with travel industry regulations and legal requirements.

Your GDPR Rights

Right to Access: Request copies of your personal data we hold.

Right to Rectification: Correct inaccurate or incomplete personal information.

Right to Erasure: Request deletion of your personal data when legally permissible.

Right to Restrict Processing: Limit how we use your personal data in certain circumstances.

Right to Data Portability: Receive your data in a structured, machine-readable format.

Right to Object: Object to processing based on legitimate interest or direct marketing.

Right to Withdraw Consent: Withdraw consent for consent-based processing at any time.

Data Retention

We retain personal data only as long as necessary for service provision, legal compliance, and legitimate business purposes. Travel booking data is typically retained for 7 years for regulatory compliance.

International Transfers

When transferring data outside the EEA, we ensure adequate protection through approved mechanisms including adequacy decisions, standard contractual clauses, or other legally recognized safeguards.

Data Protection Officer

For GDPR-related inquiries, complaints, or to exercise your rights, contact our Data Protection Officer at [email protected] or +1 (212) 755-8934.

Supervisory Authority

You have the right to lodge complaints with relevant data protection authorities if you believe your rights have been violated.

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DMCA Policy

Effective Date: January 1, 2024

Copyright Compliance

Travel Vision Experts respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices and take appropriate action to address violations.

Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide a written notice containing:

• Your contact information and electronic signature
• Description of the copyrighted work claimed to be infringed
• Description and location of the allegedly infringing material
• Statement of good faith belief that use is unauthorized
• Statement that the notification is accurate under penalty of perjury
• Statement that you are authorized to act on behalf of the copyright owner

DMCA Agent Contact

Send DMCA notices to:
DMCA Agent: Travel Vision Experts Legal Department
Email: [email protected]
Address: 845 Madison Avenue, Suite 1200, New York, NY 10021
Phone: +1 (212) 755-8934

Counter-Notification Process

If you believe content was removed in error, you may submit a counter-notification containing your contact information, description of removed content, statement of good faith belief in error, and consent to jurisdiction of federal court.

Repeat Infringer Policy

We may terminate access for users who are repeat copyright infringers as determined in our sole discretion and in accordance with applicable law.

Limitation of Liability

This DMCA policy does not constitute legal advice. Consult an attorney for copyright law questions. We reserve the right to modify this policy at any time.